Meet The Beloved Homecare Team in Wirral and Flintshire
Beloved Homecare is a family run business. Our family-centred values shape the way we support you and your family in everything we do.
Some of our team in training, inductions and meetings to continually grow, learn and develop.
Rachael STOKES, DIRECTOR AND LEAD CARER
Rachael is the smiley face most people meet when we arrange the first visit to your home. Always happy and making others smile, Rachael is the person who you can always pick up the phone and speak to if there is a problem.
Rachael has qualified in care with Level 2 Diploma in Health and Social Care (Adults). Also taking extra time to complete Level 2 Award in Dementia Awareness, Management Induction Standards, Level 3 First Aid at Work and many other training courses to help support our service users.
Not too far off from now, Rachael will have completed her Level 3 Diploma in Adult Social Care. This means Rachael will be supporting some of our care team to achieve their Care Certificates and Level 2 Diplomas.
Rachael is insured to drive our service users to appointments, shopping, meeting friends and family or just taking you somewhere you may like to go for a walk with the dog.
Fun Fact: Rachael calls her car “Pip.”
Carl mannion
Carl is the Registered Manager and Nominated Individual at Beloved Homecare. Carl is the person who makes sure that the ways we support your needs follow the rules set out by Law and checked by the Care Quality Commission (CQC).
Carl has lots of qualifications in leadership and management and has been working with large businesses around the world for many years.
Carl was first introduced to caring for people in their home because of his nan and he wanted to work in the care sector since. Carl was very close to his nan and she did not want to go into a care home when she fell ill. Respecting the wishes of his nan has been his driver for person-centred care.
You will probably meet Carl when he is out with the team. He cares a great deal about how you are treated by the team at Beloved Homecare and he will want to make sure you are happy with the support you receive.
Fun Fact: Carl loves Star Trek….but definitely not Star Wars!
Beloved Staff in November 2023!
Our staff
All staff at Beloved Homecare and Wepre Villa Homecare are chosen for their skills, attitude to work and values of taking care of family.
All staff have enhanced criminal record checks (DBS), receive Care Certificate training as the absolute minimum standard, plus lots of other specialist training in their career.
Reliability is so important when we are taking care of people. This is why we have an excellent record of attendance for all carers. Over the space of a year we have almost 100% attendance for all carers.
Honesty is a core quality of our care team. This is why we thoroughly check all backgrounds and this includes Home Office checks as well as standard criminal record checks.
Caring nature is what we look for most of all. Would we feel safe if our carers were looking after our own family members? This is the “Family Test.” Only carers who pass the Family Test are permitted to work at Beloved Homecare and Wepre Villa Homecare.
Our carers are like family to us. We want them to recognised as valuable for their values, knowledge, skills and experience. They share stories and cultures that many of our clients become excited to hear about at each visit.