The Care Quality Commission (CQC) is the regulator for health and social care in England. They inspected Beloved Homecare Wirral branch in September in October 2022 after receiving dozens of feedback information between July and August 2022.
The outcome of the CQC inspection is that Beloved Homecare Wirral is a “Good” service overall. Some of the comments from the inspector:
“People and their relatives reported personalised and good quality care from staff who were kind and compassionate.”
“The provider was proactive in supporting their staff and provided access to resources to benefit the health and wellbeing of employees. Care workers spoke highly about working for the service.”
“People told us staff were caring and kind.”